Exceed customer expectations with conversational AI
Instinctive AI to reach beyond ordinary dialogues
One of the ways to maximize efficiency in customer dialogues is to implement intuitive bots. Conversational AI enables bots to provide accurate responses for standardized customer questions, empowering them to self-serve, relieving your customer service teams to work on matters that require more critical thinking.
Discover the key benefits of Conversational AI
Exceed customer expectations by introducing conversational AI for self-service. Route the more advanced questions to your highly skilled human agents.
Maximize the energy and motivation of your agents by minimizing repetitive tasks, freeing up their time for more meaningful tasks.
Personalize interactions by leveraging intuitive AI to understand and respond to unique customer needs.
Leading features of AnywhereNow Conversational AI
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Transfer the context: Rely on AI-powered and data-informed virtual agents to handle inbound conversations with consistency and intelligence. If they can’t, they hand over to your expert human agents who are reinforced with crucial customer data.
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Follow-up tasks assist: Simplify after-call admin for your busy agents with AI driven transcriptions that also provide clear follow-up tasks.
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Bring your own bot and enrich it with our contact center artificial intelligence: Conversational AI and machine learning are at our very core, including virtual assistants, via chat and voice channels. Let them talk to your customers or suggest helpful answers for your agents.
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Automate and personalize any dialogue: Effortlessly integrate any API-based point solution and data system to easily build AI-enabled voice bots and chat bots. Our low-code Dialogue Studio lets you simply drag and drop nodes to a canvas and customize workflows. No coding knowledge needed.
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Optimize agent efficiency with Deepdesk: Designed to empower customer service agents and delight customers, Deepdesk can automate 50% of agent workload, without feeling robotic. At the same time, Deepdesk provides agents with the ability to deliver personalization and empathy at scale, across chat, email, and voice channels.
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