Our customers

GlobalSign, a leading provider of trusted identity and security solutions headquartered in Tokyo, faced global telecommunications challenges with their Cisco legacy contact center system. They decided to move their Contact Centers to a solution integrated with Microsoft Teams, including Teams Phone System.

A significant UK-based professional services provider, with 21 offices and over 16,000 partners and staff, sought a strategic partner to modernize their customer service platforms. They chose AnywhereNow for its extensive experience with Microsoft Teams certified Switchboard and Contact Centre technology.

Leicestershire County Council, serving over 750,000 residents, sought to modernize its client service solutions and operations, improve customer experience, and decommission its outdated Alcatel platform. With AnywhereNow they reduced calls by 30-70%.

Founded in Austria more than a century ago, Swarovski is renowned worldwide for its high-quality crystal, glassware, and jewellery. After reviewing several platforms, Swarovski decided to partner with AnywhereNow, attracted by its seamless integrations and AI capabilities.

As Tony’s Chocolonely grew, they sought a more efficient communication solution to replace outdated tools and streamline collaboration across the company.

Gloucester City Homes needed a more effective solution to improve manageability and visibility of their contact center performance while adapting to remote work.

Haag Wonen faced an urgent need for an upgrade as their Skype telephony system neared end-of-life, leaving them without a suitable replacement and limited by their existing contact center's capabilities.

Mazda sought to modernize outdated systems and bring call centers in-house to better integrate with their CRM, requiring a solution that could match or exceed their current capabilities from day one.

Foyer Global needed a seamless omnichannel cloud solution to efficiently serve their international expat customers across 5 continents and 15 languages, while unifying workflows for speed and simplicity.

Union Bank & Trust needed to quickly replace their costly, outdated contact centers across 80 branches with a more flexible, efficient solution to improve customer service.

Rabobank needed a smooth transition from Skype for Business for over 400 agents across 10+ countries, while improving overloaded internal contact centers and enhancing call routing for external ones.

Facing limitations from an outdated on-premise solution, the University of Cape Town sought to optimize communications for their 35,000+ students and staff without the ability to invest in new technology.