Haag Wonen
Haag Wonen faced an urgent need for an upgrade as their Skype telephony system neared end-of-life, leaving them without a suitable replacement and limited by their existing contact center's capabilities.
Business problem:
With the end in support for Skype for Business and no immediate replacement for their Skype telephony system, Haag Wonen was left hanging. Limited by the functional requirements of their existing contact center meant an upgrade was crucial.
Business solution:
Transferring to AnywhereNow natively integrated with Microsoft Teams, enabled Haag Wonen to avoid a big disruption to their workflows and continue their use with the Microsoft ecosystem that they were already fully onboarded with. So, not only was it a logical step from a technical perspective, but the switch to Teams Calling fit their future vision to create additional opportunities to enhance their hybrid work environment.
Customer stories
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