Deepdesk
Agentic AI platform for Customer Experience
Agentic AI platform for large enterprises to build and operate AI Assistants for omnichannel contact centers to assist human agents or run fully autonomous virtual AI agents.
AI Assistants improve response accuracy, significantly reduce resolution times, and elevate customer satisfaction.
Deepdesk orchestration and integration capabilities ensure interoperability with Microsoft Copilot and other Agentic AI systems. It helps modernize customer experience without replacing existing legacy systems.
Top benefits
AI-Powered Assistants are designed to revolutionize customer support.
Design your own AI rules and actions with easy to use no-code AI framework
Automate repetitive tasks to boost productivity and efficiencies
Quick to deploy with 30+ out-of-the-box ready made AI assistants
Personalize and customize each call with automated AI driven information
Provide knowledge assistant and generate answers from FAQs, docs or articles
Moderate and augment conversations in every language, in every channel
Get deep insights with analytical machine learning capabilities
Empower agents to deliver consistent high quality service that delight your customers
Used by the world's leading companies
How it works
See how our seamless process transforms customer service with with AI agent assistance — making every interaction faster, smarter, and more rewarding for everyone involved.
Step 01
Customers submit a request via their favourite communication channel
Step 02
Customer service agents prompted with tailored answers; links and other digital resources help to maintain the tone of voice and drive the dialogue with empathy
Step 03
Customer waiting time is diminished and satisfaction soars. Agents enjoy heightened fulfillment and confidence
Step 04
Customer service leader continually hits SLA. The customer service team is infected with positivity and left beaming all day long
Accelerate processes with Deepdesk
96%
agents said they were helped in conversations
60+
seconds saved in every interaction
70k
agent hours saved
40%