Deepdesk
Give your agents superpowers
with AI Assistants
Boost customer satisfaction, enhance productivity and improve agent retention.
Deepdesk provides real-time suggestions for your customer service agents, offering next-best action options during interactions, helping them to quickly find the right solutions for your customers.
Top benefits
AI-Powered Assistants are designed to revolutionize customer support.
Design your own AI rules and actions
Automate repetitive tasks
Automate dialogue summary and create tasks
Give users suggested answers with the ability to leverage their own tone of voice
Use as a knowledge assistant to generate answers from FAQs, docs or articles
Moderate and augment conversations in every language, in every channel
Get deep insights with analytical machine learning capabilities
Enable users to manage more conversations at once while keeping the quality high
How it works
See how our seamless process transforms customer service — making every interaction faster, smarter, and more rewarding for everyone involved.
Step 01
Customers submit a request via their favourite communication channel
Step 02
Customer service agents prompted with tailored answers; links and other digital resources help to maintain the tone of voice and drive the dialogue with empathy
Step 03
Customer waiting time is diminished and satisfaction soars. Agents enjoy heightened fulfillment and confidence
Step 04
Customer service leader continually hits SLA. The customer service team is infected with positivity and left beaming all day long
Accelerate processes with Deepdesk
96%
agents said they were helped in conversations
60+
seconds saved in every interaction
70k
agent hours saved
40%