University Cape Town

Facing limitations from an outdated on-premise solution, the University of Cape Town sought to optimize communications for their 35,000+ students and staff without the ability to invest in new technology.

Business problem:

Limited by their outdated on-premise solution and unable to invest in new technology, University of Cape Town needed to optimize business communications for their 35,000+ students and staff.

Business solution:

By migrating to a future-proof cloud solution integrated with Microsoft Teams, UCT could make use of their existing investments whilst seamlessly transitioning to cutting-edge technology. The ease and speed of deployment of the AnywhereNow solution meant that the university could get back to quickly servicing their dedicated students and staff, whilst sharpening their competitive edge. As a result, UCT scaled their call center base from 3 to 40 call centers.