AnywhereNow, the largest dialogue management and cloud contact center platform for the Microsoft 365 ecosystem, extends its family of products with the AnywhereNow Attendant Console for Microsoft Teams. The new service provides telephone operators with a range of modern and intelligent reception features to enable spotless calls throughout the business.
According to founder and CEO of AnywhereNow, Gijs Geurts, the browser-based attendant console is set to become the receptionist’s best friend: “It’s a highly intuitive solution to bring the best experience to suppliers, customers and co-workers. That’s why we’ve invested a lot of time in creating extremely-easy-to-use widgets. All natively attached to Microsoft Teams.”
AnywhereNow Attendant Console for Microsoft Teams is a modern solution, leveraging the 20+ years track record of PeterConnects. This market leading cloud Receptionist Console vendor was acquired by AnywhereNow in 2020. “Customers value the way our flagship product Dialogue Cloud reduces unnecessary dialogues in contact centers and internal service desks. It is our ambition to achieve these significant efficiencies in reception attendant operations as well”, said CEO Geurts.
Attendant Console is available in several languages.