The most valuable omnichannel customer service trends for 2025
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Creating a data driven employee experience with Service Desk Automation

It is possible to utilize your Service Desk in a smarter way. Especially if your business uses applications like Microsoft Teams and ServiceNow.

In this webinar we will show you how connecting these platforms paves a way for smart automation, delivering high efficiency and unparalleled employee experiences.

Let’s have a look together at what is going on in the world of internal service desks and how conversational AI is changing the value of the service desk.

Erik will show you how automation of your service desk dialogues increases productivity and employee happiness. He'll also show you a demo of how that is achieved with AnywhereNow® as a native bridge between ServiceNow and Microsoft Teams.

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Published on
September 1, 2024