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The most valuable omnichannel customer service trends for 2025
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From Virtual Contact Centers To Dialogue Management

Read the “Virtual Contact Centers & the Connected Enterprise” chapter of an annual report "UK Contact Centre Decision-Makers' Guide" prepared by ContactBabel, the leading analyst firm for the contact center and CX industry.

The report studies the performance, operations, technology and HR aspects of UK contact center operations.

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Published on
October 11, 2024

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